Privacy Policy

Privacy Notice

Policy overview Current practices

This privacy notice explains how LertaPa Luxury handles personal data on lertapa.ink. It is written to help you understand what we collect, why we use it, how long we keep it, and how to exercise your privacy choices and request review of your information.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Privacy Rights

You may request access to the personal data we hold about you, ask for correction of inaccurate information, and request deletion where the data is no longer needed or where the law allows. You may also object to certain processing or ask us to limit use in appropriate circumstances. Some requests may be declined or narrowed if we must keep information for legal, security, or operational reasons.

Available rights depend on the nature of the data and any legal limits that apply.
Requests

How to Make a Request

To protect your information, we may ask for details that help verify your identity and locate the relevant record. Once verified, we will review the request and respond within the time required by applicable law or, if no specific period applies, within a reasonable time based on the complexity of the request.

We may need to confirm identity before acting on a request.
Data Retention

Retention and Deletion

Contact and inquiry records are retained for the period needed to respond, document the interaction, and meet operational or legal requirements. When the relevant purpose ends, we delete the data, anonymize it where appropriate, or keep only the minimum information required by law or for a legitimate recordkeeping need.

We keep data only as long as needed for the request, the service context, or a legal obligation.
Policy Updates

Policy Changes

If we make material changes to this policy, we will update the posted version and may provide additional notice where appropriate. The revised policy will apply from its stated effective date unless a different notice is given.

We may revise this notice when our practices or legal obligations change.
Data Collection & Cookies
This section outlines the categories of information collected, where that information comes from, how cookies are used, and the controls available to users.
Collected Data

Data We Collect

We may process your name, email address, phone number if you provide it, inquiry message, and service preferences when you submit a form or otherwise contact us. We also process limited technical data such as server request metadata and browser or device information to support security and delivery of the website.

We collect only the information needed to handle inquiries and operate the site.
Data Sources

How We Receive Data

We receive personal data when you complete a contact form, send a message, or share service preferences during an inquiry. Technical data is generated automatically by our systems when you access the website and is used for security, troubleshooting, and basic service delivery.

Most information comes directly from your messages or from the device used to reach the site.
Cookie Types

Cookie Types

Essential cookies support core site functions such as page delivery and form handling. Preference cookies remember privacy choices so the site can respect your selected settings on future visits. We do not confirm the use of analytics or marketing cookies.

Our cookie use is limited to operation and preference storage.
Cookie Controls

Cookie Controls

We use only essential cookies needed for site operation and cookies that remember privacy preferences. You can usually block or delete cookies through your browser settings, but some site functions may not work as intended if essential cookies are disabled.

Cookie settings can be adjusted through your browser and, where offered, through site preferences.

Data processing overview

How personal data is used and shared

Purpose of use

Why We Use Data

We use personal data to respond to inquiries, review service preferences, manage communication, maintain website security, and support technical delivery of the site. We may also use limited information to keep records of requests, prevent misuse, and comply with legal or operational obligations.

Note
Processing is tied to inquiry handling, security, and basic site operation.
Third-party sharing

Service Providers

We may share personal data with operational service providers that help us host the website, deliver messages, maintain security, or support technical functions. These parties are expected to handle information only as needed to perform their services and to apply appropriate confidentiality and security measures.

Note
Any service provider involved is expected to use data only for the task assigned.
Privacy Contact

Contact for Privacy Matters

Email contact
office@lertapa.ink
Telephone contact
+57 321 0884337
Postal address
Carrera 2 9, La María Bogotá D.C.
Privacy inquiries